6 Things You Didn’t Know About EuroCave Wine Cabinets
6 comments Mar 19, 2010 | Thirsty Thursday
Storing your wine properly now will allow you to fully enjoy your wine in the future. One of the easiest ways to ensure superb wine storage is to use a wine refrigerator. Rosehill Wine Cellars presents a highlight of one of our favorite wine cabinet brands: EuroCave.
Company History:
Operating since 1976, EuroCave has earned its international renown for quality wine preservation systems. Represented by a network of specialists in more than 70 countries, EuroCave is the world leader in terms of the distribution of wine preservation and service solutions.
The EuroCave Difference:
What ALL EuroCave Cabinets offer:
- Exclusive “Twin Process” thermal regulation system (constant temperature between 10 and 14°C, reproducing the conditions of the best natural cellars)
- Extreme climate conditions? Many of the EuroCave cabinets are able to withstand temperatures from 0-35 C
(32F – 95F). This is ideal if you would like to place your wine cabinet in a garage - Storage capacity bigger than other average standard wine cabinets available on the market, for almost the equivalent floor space
- Walls containing 5cm thick CQI insulator (Cellular Quality Insulation) equivalent to almost 2 meters of natural earth
- Natural ventilation with a charcoal filter
- “Vibration Exclusion System” (VES), a powerful anti-vibration system
Product Lineup:
EuroCave wine cabinets come in TRUE 1, 2, 3 and Multi-Temperature cabinets. A variety of sizes are available, with optional sliding shelves and presentation shelves.
 NeoFresh/92 Range
EuroCave’s newest and most innovative technology! NeoFresh technology manages the production of cold air providing the advantage of: improved temperature stability with dual zones, no need for humidity modifications, and reduced energy consumption and noise level. |
 La Petite
La Petite is the first service cabinet that also lets you preserve 2 uncorked bottles of wine for up to 10 days. It is simple to use, attractive, and technologically innovative. A delight for lovers of fine wine with a concern for space. |
 Classic
The Classic range offers the very best in technology; rigorous temperature and humidity control, alarms, smart control panel, and more.
|
 Origine
The Origine 1-temperature wine maturing cabinet is the first wine cabinet with remote temperature control. It combines state-of-the-art technology with ease of use for wine lovers everywhere. |
 Compact/Built-In
The Compact range wine cabinets are designed to answer space problems. They can also be fitted into a kitchen plan. Available in 1-temperature or multi-temperature variations. |
For additional product overviews, check out the EuroCave section of our website.
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Rosehill Wine Cellars
I’ve had a Eurocave cabinet for six years. A fault with the refrigeration system caused the cabinet to overheat. Eurocav informs me that this can not be repaired since there is a refrigerant leak within the cabinet walls. I’ve never moved the cabinet since it was installed by Eurocave. The cabinet cost 2,400 euros and is installed at my holiday home in France in the middle of the southern Cote du Rhone wine area. If you can’t get service there what chance has the rest of the world?
Buyer beware
Thank you for your comment. I am sorry to hear about your EuroCave. If
you wanted to privately send me your contact information I will
certainly pass along your comments to EuroCave directly. Please note
that EuroCave has amongst the strongest warranty in the industry – the
warranty offered in our trading area is a full 5 years on the
compressor. We have never heard of such an issue involving the
refrigerant and rarely have had service issues with our EuroCave
installs.
I quote a letter that I have received from EuroCave below. From this you can see that:
• An internal leak appears to be sufficiently frequent that EuroCave have a policy regarding what they consider to be an acceptable replacement offer.
• Prior correspondence from EuroCave have stated that the leak is irreparable. The suggestion that at repair is possible but would cost more than a new unit is new.
• The reference to a missing “Choc” remains unexplained. I’m an engineer and can see nothing amiss and the unit has not been touched or moved since the original delivery by EuroCave.
• They think that I should be “happy” with six years of life. Based on the 1% depreciation per month criteria cited, the calculated anticipated cabinet life is 8.5 years.
• The replacement offer ignores the additional charge that they wish to make for delivery. Comparing the original cost of the delivered unit with the cost of a replacement delivered unit the replacement charge is in excess of 60%.
“Yilleurbanne,
The 17th of Decernber 2010
Re: Internal leak on unit no 298004
Our ref: SAV 140407-MATCHETT
Dear Mr Matchett,
We acknowledge good receipt of your last message on our after sales email
address regarding your unit 8264 no 298004 which presents a leak on
evaporator coil.
We perfectly understand your feeling. Nevertheless, your wine cellar gave you
more than 6 years satisfaction and as we told you previously, we, EuroCave
Compary, accepted to take into consideration your request and applied oll your
unit the warranty conditions we do apply for cellars that present internal leak
without taking into account of a possible chock on the back panel.
Moreover, we would like to emphasize on the fact that evaporator coil on all
EuroCave models is located in the insulation foam of the back panel for ages
and have been designed like this to get a better production of cold in the unit in
older to preserve and store wines in the best conditions. It is not a design
deficiency but a real engineering design that make the good reputation of
EuroCave.
Nevertheless, EtroCave propose to his customers, in case of internal leak, 50%
discount on a new cellar (instead of service repair which will be more
expensive consider several hours to do the job) for a defective unit bought
Within 8 years. None of our competitor will propose you such replacement
conditions as EuroCave do (NB: in retailing market the discount allowed is l%
per month of use).
Consequently, we cannot give a favourable issue to your request. The price our
Distibutor in Marseille offers you cannot be reviewed.
Christophe Chapet
After Sales Manager”
We have a Eurocave Confort Vieillitheque we have had for over 10 years. It was a gift to my husband. Never had a problem until recently it just stopped refrigeration and makes a metallic/electric spark clicking sound (best explains it). The light on the refrigeration symbol “snow flake” symbol is green but when we test the “sun” symbol shows a red light.
My husband loves this unit and is distraught that it has stopped working. We live in NYC is there any Eurocave repair service here that can fix this unit?
Thanks.
Please standby, we will find out for you.
Not heard of that issue before. You may want to try the originating dealer for list of local agents. Eurocave has restricted trading areas so we are unfamiliar with your area. If the originating dealer is unknown, try Wine Enthusiast, they are the largest Euro Cave dealer throughout the US.