Great customer service
"Dear Rosehill Wine Cellars,
Last Thursday afternoon, I found your web page and called your toll-free number to place an order. The woman I reached was extremely helpful, and assured me that the wine racks I ordered would be delivered before my husband's birthday this coming Thursday. Lo and behold, DHL arrived at my house the next morning at 9:30 am to deliver the boxes! Needless to say, I was pleasantly surprised.
Thanks for your great customer service, and the incredibly fast shipping. I can't wait to surprise my husband and set up the cellar racks. Should his wine collection increase (which is probably inevitable) and outgrow his rack storage, you will certainly be hearing from me again."