Return / Exchange Policy
If you are not happy with your purchase, Rosehill Wine Cellars offers a money back return policy. We want you to buy with confidence knowing that we will support you if there is a problem with your merchandise. We will not try to build up any false expectations of our products and will readily answer any questions. We want repeat business and lots of referrals, and so our goal is to please.
Please note that if you are unable to accept delivery and the product is returned as “undeliverable” you will be charged for the return delivery as well as potential restocking fees.
For an item where Free Shipping, $1 Shipping or a Shipping Credit is provided: if the product needs to be arbitrarily returned, you will be responsible for the Full Cost of Original Delivery as well as any return delivery charges and possible restocking fee. The Full Cost of Original Delivery will be determined by independent third party and will be applied to credit provided.
Please also see the Shipping Tab per individual product where estimated shipping costs may be listed for $1 delivery items should a return be necessary.
Please also see our "Receiving Your Order" tab.
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