Customer Service Policy
Carefully read the information below regarding the proper handling of your new wine storage products. Following these guidelines will make your experience with Customer Service easier and will help expedite any transactions.
Problems or Questions About Your Order
Please contact Rosehill Wine Cellars with any problems in the first thirty (30) days. Because of our experience and dedication to your satisfaction, we would like the opportunity to listen and react first. After thirty (30) days please phone the manufacturer directly. They provide the warranty on the product and have technical staff to handle such calls.
All warranties are offered directly by the manufacturer. Please ensure you complete your warranty card and mail to the manufacturer. Please refer to our specific product web pages regarding the specific product for warranty information.
How to Contact Customer Service
By Phone: 1 888-253-6807