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What to do upon receipt of your Le Cache cabinet.


SHIPPING PROMO!!!!
$300 shipping credit for all Le Cache cabinets!



Standard Shipping Terms for Le Cache Wine Cabinets


What will determine your shipping cost?
  • Where cabinet is being positioned
  • # of steps to enter your building, number of stairs within
    *availability of elevator if applicable.
  • clearance through doors, ceiling height, furniture obstructions
  • easy access to driveway and home entrance
  • can an 18 wheeler access your home or will a smaller truck be required?
What else is important to know about your delivery?
  • You may want to remove any necessary doors prior to the cabinets arrival to save time.
  • Your ceiling height must be minimum 12” taller than the cabinet itself to allow it to be positioned into place.
  • If positioning cabinet on carpet you should request a carpet board at time of ordering
Delivery Scheduling
Delivery appointments are scheduled within a 4-hour window between the hours of 8 a.m. to 5 p.m. Monday through Friday. If you require a more specific time delivery or Saturday delivery (not available everywhere), additional charges may apply. There are no deliveries on Sunday or holidays. Fuel surcharge will be included in rate quoted.

Additional Charges
If the cabinet is NOT being delivered to first floor then additional delivery charges will apply to the estimates indicated above.

Additional delivery fees may be assessed for stair carries. The rate for stair carries is $60 USD per flight of stairs (except for the Model 5200, whose rate is $100 USD per flight of stairs.) One flight of stairs will be assessed from the 4th to the 15th step. Every 10 steps thereafter is calculated as another flight of stairs.

Long carries are defined as distances greater than 100' from where the truck parks to the front door of the delivery site. Any distance over 100' will be assessed an additional rate in increments of 50'.

If local delivery or safety conditions considerations warrant the use of an additional person the additional charges will apply & will be considered at time of quote.

Additional delivery fees may be required if you are located outside a regular delivery service area.

 

Rosehill Wine Cellars
Toll Free: 1-888-253-6807 | Phone: 416-285-6604 | Fax: 416-285-6605
info@rosehillwinecellars.com

 

BEFORE THE CABINET IS REMOVED FROM ITS PACKAGING, DO THE FOLLOWING:

1. Inspect the SHOCKWATCH INDICATOR located on the front side, bottom right corner of the package.
IF THE SHOCKWATCH INDICATOR IS RED, MAKE A NOTE ON THE DELIVERY RECEIPT AND INSPECT THE CABINET FOR DAMAGE.

2. Inspect the exterior of the packaging for damage.
IF YOU FIND EXTERIOR DAMAGE TO THE PACKAGING, MAKE A NOTE ON THE DELIVERY RECEIPT AND INSPECT THE CABINET FOR DAMAGE.

3. Watch as the delivery men carefully remove the packaging, and carefully inspect the wine cabinet for shipping damage.
IF MINOR DAMAGE IS DISCOVERED, MAKE A NOTE ON THE DELIVERY RECEIPT, LEAVE CABINET IN ITS ORIGINAL PACKAGING AND REQUEST AN IMMEDIATE INSPECTION FROM THE CARRIER. IF SEVERE DAMAGE IS DISCOVERED, REFUSE DELIVERY AND CALL LE CACHE IMMEDIATELY.


When the Le Cache wine cabinet is delivered, you will also receive a plywood board. You will need the board inserted under the cabinet if it is being installed on a carpeted surface. If installed on other floor surface, you may want to keep the board in storage in case you ever move the cabinet.

The delivery man may need to remove the cabinet from its packaging prior to entry to your home. Please ensure you inspect the packaging as indicated below prior to uncrating.

If the doorways in your home are narrow and the doors need to be removed from their hinges this should be done prior to the cabinets arrival.

The cabinet is supposed to be leveled upon delivery, however, we find that this area is often overlooked by the delivery staff and often not needed. If this is important to you, then you will want to have a level on hand and guide the delivery people to ensure the cabinet is level.

Rosehill Wine Cellars
Toll Free: 1-888-253-6807 | Phone: 416-285-6604 | Fax: 416-285-6605
info@rosehillwinecellars.com